Shipping policy

Thank you for shopping with Pinktopia! We’re excited to get your order to you. Please review the details below for information on our shipping process.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification once your order has shipped.

Note: During peak periods, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Free shipping over 50 dollars. Delivery times vary by destination:

Please note that delivery times are estimated, not guaranteed. Delays may occur due to customs processing or carrier disruptions.

3. International Shipping

We currently offer international shipping to select countries. If your country is not listed at checkout, feel free to contact us and we’ll do our best to help.

Customers are responsible for any customs duties, taxes, or import fees imposed by their local government.

4. Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

5. Lost, Delayed, or Damaged Packages

Pinktopia is not responsible for lost or delayed shipments once they have been transferred to the carrier. However, if your order is significantly delayed or arrives damaged, please reach out to us at pinktopia.official@gmail.com — we’ll do our best to help resolve the issue.

6. Address Accuracy

Please ensure your shipping address is complete and correct before submitting your order. We are not responsible for orders shipped to incorrectly provided addresses.